MS 50331 Windows 7, Enterprise Desktop Support Technician Training Course Sheffield Manchester Leeds Yorkshire
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Rezound provide official 50331 Windows 7, Enterprise Desktop Support Technician training for Sheffield, London, Leeds, Manchester, Yorkshire and at your site in the UK.
This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 and 70-682 exams.
There can be many combinations for how a course's content maps to the various examinations and related certifications.
We have listed as many of the primary ones as possible and continually update our database - please contact us for further information.
This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.
After completing this course, students will be able to:
Before attending this course, students should ideally have:
The student kit includes a comprehensive workbook and other necessary materials for this class.
This module explains how to fix problems that occur during the installation of new software.
This module explains how to fix application install problems caused by older programs or new features and options.
This module explains how to fix problems with applications that have problems after being installed.
This module explains how to fix logon problems and configure local and roaming logon profiles.
This module explains how to troubleshoot connectivity and network problems for client computers.
This module explains how to use network services and local computer files to resolve computer names.
This module explains how to configure printer settings and security.
This module explains how to improve the performance of a system by monitoring and controlling the use of resources by applications.
This module explains how to diagnose hardware problems on a computer.
This module explains how to configure reliable and secure wireless connectivity for client computers.
This module explains how to configure remote network connections for client computers.
This module explains how to allow end-users to work with network files that are being synchronized on their local desktops or laptops.
This module explains how to configure the security features in Internet Explorer to protect user information and privacy.
This module explains how to configure Windows Firewall to secure network traffic and applications on a computer.
This module explains how to restore a computer system after an attack by viruses or other malicious software.
This module explains how to fix problems caused by using encryption on a Windows computer.
This module explains how to enable and use the software update features available in Windows 7.