Course Information

This course has been replaced by: MS 20347 Enabling and Managing Office 365

Microsoft have provided a new course that supercedes this course.

View replacement

Code20346
FeeSee particular events - prices exclude VAT
Duration5 Day(s)
Delivery MethodInstructor-led
Scheduled DatesCurrently there are no scheduled events for this course - please contact us for information
Referral Fee£50 Amazon Voucher! - refer a friend or colleague
Related LinksN/A
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Rezound provide official 20346 Managing Office 365 Identities and Services training for Sheffield, London, Leeds, Manchester, Yorkshire and at your site in the UK.

Course Details

Introduction

This is a 5-day Instructor Led Training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. This course maps to the following two certification exams: 70-346 and 70-347.

Windows Azure and Office 365 are required or used as part of the lab for this course, which may not be available in all countries. Please check with your Microsoft training provider that these cloud services are available in your area. Training Providers please reference the course setup guide for more details.

NOTE: Students need an Azure account that supports 8 VM cores in order to complete the course. You can either use an existing account or trial account (as long as it expires after the course end date and supports 8 cores). You must obtain your Azure account BEFORE coming to class. Do not expect to sign up for an Azure trial account during the course. Credits provided to Azure trial accounts are sufficient to cover course usage. Do not provision an Office 365 tenant in advance. The Office 365 tenant will be provisioned as part of the class.

Related Certifications and Examinations

There can be many combinations for how a course's content maps to the various examinations and related certifications.

We have listed as many of the primary ones as possible and continually update our database - please contact us for further information.

Related Examinations

  • There are no listed related examinations

Related Certifications

  • There are no listed related certifications

Audience

This course is intended for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies. This course is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements.

At Course Completion

After completing this course, students will be able to:

  • Provision Office 365
  • Plan and Implement Networking and Security in Office 365
  • Manage Cloud Identities
  • Implement and Manage Identities by Using DirSync
  • Implement and Manage Federated Identities for Single Sign-On (SSO)
  • Monitor and Troubleshoot Office 365 Availability and Usage
  • Manage Clients and End-User Devices
  • Provision SharePoint Online Site Collections
  • Configure Exchange Online and Lync Online for End Users
  • Plan for Exchange Online and Lync Online

Prerequisites

Before attending this course, students must have:

  • Knowledge:
  • Cloud-based service concepts
  • Overview of Office 365 and its component services
  • Active Directory Directory Service
  • TCP/IP network routing
  • Domain Name Services (DNS)
  • X.509 Certificates
  • Firewall ports
  • Experience:
  • Using Windows PowerShell
  • Administering Office 365 with Office 365 Admin Center
  • Working with virtual machines
  • Using Remote Desktop

Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

Course Outline

Module 1: Preparing for Office 365

This module reviews the features of Office 365 and identifies recent improvements to the service. It then identifies the challenges in deploying Office 365 the benefits of the FastTrack approach compared to the traditional plan/prepare/migrate deployment process. After this, you examine how to plan the pilot, provision tenant accounts and finally, verify that clients can connect to the Office 365 service.

Lessons and Activities

  • Introduction to Office 365
  • Provisioning Tenant Accounts
  • Planning a Pilot
  • Enabling Client Connectivity

Setting up the Lucerne Publishing Datacenter Environment

  • Set Up and Configure the Lucerne Publishing Data Center Environment
  • Recover from Provisioning Errors (If Required)

Preparing for Office 365

  • Planning a FastTrack Pilot
  • Provisioning the Tenant Account
  • Preparing to Manage Office 365

Module 2: Managing Users, Groups, and Licenses

In this module, students learn about managing users, groups, and licenses by using the Office 365 console and Microsoft PowerShell.

Lessons and Activities

  • Manage Users and Licenses by Using the Administration Center
  • Manage Security and Distribution Groups
  • Manage Cloud Identities with Windows PowerShell

Lab : Managing Users, Groups, and Licenses

  • Manage Users and Licenses by Using the Administration Center
  • Manage Security and Distribution Groups
  • Manage Cloud Identities with Microsoft PowerShell

Lab : Continue Lucerne Publishing Datacenter Setup

  • Set Up the Exchange Server

Module 3: Administering Office 365

In this module, students learn about more complex administration functions, such as the management of administrators themselves, how to configure and set password policies in Office 365, and how to enable and administer rights management to protect confidential documents.

Lessons and Activities

  • Manage Administrator Roles in Office 365
  • Configure Password Management
  • Administer Rights Management

Lab : Administering Office 365

  • Manage Administrator Roles in Office 365
  • Configure Password Management
  • Administer Rights Management

Module 4: Planning and Managing Clients

In this module, students learn how to plan for client deployment and ensure that users get the tools they need to interact with Office 365 effectively. This module covers the planning process, how to make Office 365 ProPlus available to end-users directly, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.

Lessons and Activities

  • Plan for Office Clients
  • Manage User-driven Client Deployments
  • Manage IT Deployments of Office 365 ProPlus
  • Office Telemetry and Reporting

Lab : Managing Clients

  • Manage user-driven client deployments
  • Manage IT deployments of Office 365 ProPlus

Module 5: Planning DNS and Exchange Migration

In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process.

So far, you have been looking at Office 365 on its own. In this module, you move on to considering what you have to cover when migrating services from your on-premise environment, starting with your email system. This module addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process. In the lab, you will practice that planning and then carry out a cutover migration from your on-premises environment to Exchange Online.

Lessons and Activities

  • Add and Configure Custom Domains
  • Recommend a Mailbox Migration Strategy

Lab : Preparing for Exchange Migration

  • Configure Exchange Server for Cutover Migration

Module 6: Planning Exchange Online and Configuring DNS Records

In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process. This module also addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process.

Lessons and Activities

  • Plan for Exchange Online
  • Configure DNS Records for Services

Lab : Configuring DNS Records and Migrating to Exchange Online

  • Perform a cutover migration to Exchange Online
  • Configure DNS Records for Services

Module 7: Administering Exchange Online

In this module, you learn how to configure Exchange Online settings that you planned in the previous module, including archive polices, anti-malware and anti-spam settings, additional email addresses and external contacts and resources. These are actions that you would typically carry out during the Deploy phase of the Office 365 FastTrack deployment or as part of the normal management operations of Exchange Online.

You typically carry out these actions through the Office 365 portal, although you can also use the Windows Azure Active Directory PowerShell console to access additional features.

Lessons and Activities

  • Configure Personal Archive Policies
  • Manage Anti-malware and Anti-spam Policies
  • Configure Additional Email Addresses for Users
  • Create and Manage External Contacts, Resources, and Groups

Lab : Administering Exchange Online

  • Configure Personal Archive Policies
  • Manage Anti-malware and Anti-spam Policies
  • Configure Additional Email Addresses for Users
  • Create and Manage External Contacts, Resources, and Groups

Module 8: Configuring SharePoint Online

In this module, students learn how to plan a SharePoint Online implementation that reflects the customer's needs and then create site collections that reflect those requirements. This module then covers the process of external user sharing with SharePoint Online and describes how this arrangement helps organizations share information more effectively.

Lessons and Activities

  • Manage SharePoint Site Collections
  • Configure External User Sharing
  • Plan a Collaboration Solution

Lab : Configuring SharePoint Online

  • Create SharePoint Site Collections
  • Configure External User Sharing
  • Configure Social and Collaboration Features

Module 9: Configuring Lync Online

In this module, students learn how to identify factors in the customer's environment that need to be reflected in the Lync Online deployment plan, then configure Lync Online to reflect the customer's business requirements, both at the end-user level and at the organization level.

Lessons and Activities

  • Plan for Lync Online
  • Configure Lync Online Settings

Lab : Configuring Lync Online

  • Configure Lync End-User Communication Settings
  • Configure Lync Organizational Settings

Module 10: Implementing Directory Synchronization

In this module, students learn how to plan, prepare and implement DirSync as a methodology for user and group management in an Office 365 deployment. The module covers the preparation of an on-premises environment, the installation and configuration of DirSync, and how to manage Active Directory users after DirSync has been enabled.

Lessons and Activities

  • Prepare On-premises Active Directory for DirSync
  • Set up DirSync
  • Manage Active Directory Users and Groups with DirSync In Place

Lab : Implementing Directory Synchronization

  • Prepare on-premises Active Directory for DirSync
  • Set up DirSync
  • Manage Active Directory Users and Groups with DirSync In Place

Module 11: Implementing Active Directory Federation Services

In this module, students learn to plan for single sign-on (SSO) by using Active Directory Federation Services (AD FS) and then cover the process for setting up an AD FS server farm and an AD FS proxy. This module also cover the management process for certificates and the AD FS servers.

Lessons and Activities

  • Planning for AD FS
  • Install and Manage AD FS Servers
  • Install and Manage AD FS Proxy Servers

Lab : Implementing Active Directory Federation Services

  • Install AD FS Servers and Proxy Servers
  • Manage AD FS Servers and Proxy Server

Module 12: Monitoring Office 365

In this module, students learn about monitoring user connections to Office 365 and how to cope with service outages. They look at a range of tools that diagnose service health and review the reports that Office 365 provides.

Lessons and Activities

  • Isolate Service Interruption
  • Monitor Service Health
  • Analyze Reports

Lab : Monitoring Office 365 (Optional)

  • Isolate Service Interruption
  • Track Message Delivery
  • Monitor Service Health and Analyze Reports

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